Forsyth MO – Mediacon (sic), a local cable company serving a broad swath of America was showing signs of possible infrastructural decay as some of their servers were down more than they were up, in recent days. Repeated calls to them by myself were also problematic as the line was often answered from overseas by employees who spoke little English. In my most recent attempt to even reach a human being, it took five calls with the early attempts resulting in dropped lines or in having a human redirect my call back to a machine. Very frustrating to say the least.
The pattern of bad or no service seemed to be on the increase in recent months, which was a troublesome development if accurate. As this cable company is the only company available in the my area that offers high speed internet service, I am forced to deal with an often uncaring and indifferent attitude because, hey, they’re the only game in town.
As very little relief had been had of this posting, I made the decision to go ahead and file a written complaint with the FCC. I would encourage anyone who has experienced similar poor service to do the same.